Posts Tagged ‘Setting the Table’

Hospitalitarians…….Whaaaat?

Ever heard the term "HOSPITALITARIAN?"

Danny Meyer, the famed New York City restaurateur and author of the book "Setting the Table" coined the term to describe people who believe that nothing else is as important as how one is made to feel in any transaction.

He defines hospitality further by saying, "Hospitality exists when you believe that the other person is on your side…that they are for you." Meyer attributes his business success to his practice of only hiring hospitalitarians.

Now isn't that interesting? You'd think he would be boasting about all that amazing food. Instead he credits his team – chefs, servers, bus boys and hostesses for creating an atmosphere that entices customers to return time and time again. This year Meyer launched Hospitality Quotient, a learning business which empowers companies to transform their businesses through the power of hospitality.

I'm privileged to know quite a few folks who are worthy of the title "Hospitalitarian" and I'd like to introduce them to you. Each month I'm going to invite one of them to join us at The Shared Table – to share their heart, their vision for hospitality, their stories, their secrets and maybe even some recipes! While some of them may have careers in the hospitality industry, most of them are just like you – brave souls who have made the decision to live their lives with an open door policy.

In tomorrow's post I'd like you to meet my dear friend, Bonnie Jackson. Years ago, my husband nicknamed her "Bonsai" for no reason other than the fact that it made her laugh. But I just discovered something interesting about that nickname which makes it very apropos.

Many people mistakenly think that a bonsai tree is a naturally small tree or plant when in fact it's actually an average tree or plant that has been trained to retain its small size. Hmmm. That is Bonnie in a nutshell. When you're Bonnie's guest, it's never about her – it's about you. 

Bonnie with one of her favorite guests – her granddaughter Annabelle.